Our kids were thrilled to get up close and personal with the adorable Meerkats - Sergei, Sudi, Surabi, and Semush. The exciting tour provided an unforgettable experience for our family, and we loved exploring the zoo and feeding the animals. The enclosure sizes at the zoo were impressive, much larger than other urban zoos we've visited. The Family Fridays event was perfect for our kids, who are 4 years and older. It was a fantastic way to spend quality time as a family.

My children wanted more interactive activities during our stay.

We had an incredible stay at Jamala. Celebrating our wedding anniversary, the service from the staff was magical and caring. The food was exceptional, and we even heard the lions roar, which was exhilarating. The location, cleanliness, and ease of access were all top-notch. The exhibits were impressive, with well-fed animals in first-class enclosures. Highly recommended for a million-star experience.

Do recommend this hotel.

Fantastic overall experience. Amazing chance to get up close to zoo animals. Outstanding staff. Lovely room. Sumptuous food and wine. Fascinating zoo walks with excellent guide. Special access treats like patting a rhino and feeding an eland. Brilliant two days. Excellent and friendly staff. Giraffe tree house with a hospitable host. Out of this world food. Hidden secrets to explore.

Was all great.

The lodges were perfect for business guests - outstanding food, awesome wine selection, and amazing animal enclosures.

Felt like home, incredible staff who went above and beyond. Nothing was too much trouble.

our stay at jamala was beyond what we expected - the comfy bed, magnificent animals, and delicious food made it a memorable experience. exceeding our previous stay in canberra, it was truly a wonderful venue to help animal welfare.

booking mishap

The Capuchin Rooms have a stunning view of one of the most intelligent species on earth. It was amazing to watch them up close. The main bedroom and bathroom in the uShaka Lodge were convenient and comfortable, especially for someone like me with limited mobility. The Giraffe Treehouse experience was unforgettable, meeting Hummer and Skye right at our room at 4pm was a highlight of the stay. The Wild Encounter Room was spacious and easily accommodated our group of four. The Reef Room with the ocean aquarium was a unique and immersive experience.

Personally, I found the large floor-to-ceiling windows in the Jungle Bungalows a bit overwhelming, but I understand others may enjoy the direct view of the animal habitats.

The daily experiences were unforgettable, with one-on-one meetings with incredible animals. the standard of dinners exceeded expectations, and the included champagne made the meals even more enjoyable. the interactions between the animals were fascinating, making us feel like we were part of a wildlife sanctuary.

Although the price was high for a family, the experience was worth it.

I chose this hotel for attending a meeting and was pleasantly surprised by the unique experience it offered. Being able to meet the cheetahs at the fence was a thrilling and unforgettable moment. The hotel's facilities were excellent and well-maintained, providing a comfortable stay throughout my trip.

The only service that I missed for my work was the availability of a business center or dedicated workspace.

I chose this hotel for a business mixer and it exceeded my expectations. Meeting the cheetahs at the fence was a unique experience that made the stay truly memorable. The facilities were top-notch and the staff were friendly and helpful throughout my visit.

The only thing I missed for my work was a dedicated business center. It would have been convenient to have access to printing and other office amenities.

Beautiful angels and gentlemen

Nothing

The room was absolutely amazing, with a super comfortable bed and stunning decor. The highlight was the mesmerizing aquarium in our room, which provided both soothing relaxation and entertaining moments. We were impressed by the friendly and helpful staff, who made us feel welcome throughout our stay. The private tours were a special touch that added to the overall experience. And let's not forget the 5-star and delicious food, which left us completely satisfied. The selection of Moet, top-notch wines, beers, and after-dinner drinks was simply mind-blowing. We can't recommend this experience highly enough and hope to return one day.

The guided walks gave me the opportunity to get up close and personal with animals, like the lions, tigers, and snakes. The view from the entertaining areas was magnificent, and the infinity pool was a delight.

Oh, how I hated seeing those fine carvings, artworks, and artifacts from throughout the African continent. So tacky, really.

At Jamala Wildlife Lodge, the animal encounters are absolutely incredible. During our 11am tour on the second day, we got to meet the kings and queens of the jungle, as well as a slithering friend, mischievous monkeys, sly hyenas, and charming koalas. It was like being in the middle of a wildlife adventure movie!

Downtime waiting.

We had an amazing experience at the hotel. The staff were excellent and knowledgeable, making our stay enjoyable and unforgettable. The dining experience was superb, especially being able to dine with the lions. The hotel itself was clean and the facilities were top-notch. The location was convenient and transportation was easily accessible. The breakfast provided was delicious. the staff, cleanliness, hotel facilities, parking, transportation.

Everything great.

What an unforgettable experience! I had the privilege of staying at Jamala Wildlife Lodge and it exceeded all my expectations. The highlight was staying in the Lion bungalow, where I could hear the majestic lions roaring at night. The themed rooms were impressive, immersing me in the animals' habitat. The staff were friendly and knowledgeable, ensuring my safety and providing a wealth of information about the zoo and its conservation efforts. The food and drinks were exceptional, with a great wine selection. The guided tours allowed me to interact with incredible animals like lions, cheetahs, and rhinos. It was truly a once-in-a-lifetime experience. Despite a minor issue with hot water and some overcooked food, I highly recommend Jamala Wildlife Lodge. I can't say enough about this incredible hotel experience.